Customer Service English Speakers

PT Indotel Maju Bersama · 📍 DI Yogyakarta · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 2.509.001 – Rp 3.500.000 per month

PT Indotel Maju Bersama is looking for dedicated and professional English-speaking individuals to join our Customer Service team. In this role, you will be the first point of contact for our customers, providing excellent service and support.

We offer a competitive salary, benefits, and a dynamic work environment. If you are passionate about customer service and have excellent English skills, we would love to hear from you.

Join us and be part of a team that values your contributions and growth.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Answer customer inquiries and provide information about our products and services.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Assist customers with account management and troubleshooting.
  • Maintain accurate records of customer interactions and data.
  • Provide exceptional customer service through phone, email, and chat.
  • Collaborate with other departments to ensure customer satisfaction.
  • Stay updated with company policies and procedures.
  • Participate in team meetings and training sessions.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Fluent in English, both spoken and written.
  • Minimum 2 years of experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Good problem-solving and decision-making skills.
  • Basic computer literacy and familiarity with customer service software.
  • Bachelor's degree in Business Administration, Communication, or a related field is a plus.
  • Willingness to travel for business purposes.

    • 🛠️ Keahlian

    English proficiencycustomer servicecommunicationproblem-solvingteamwork
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